Contact Hystou Mini PC Support Team

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COMPANY CONTACT INFORMATION

Welcome to Shenzhen Hystou Technology Co., Limited – your trusted provider of Mini PC solutions. Have questions about our Mini PC products or need technical support? Please leave your inquiry and our team will respond promptly.

Contact Information:

A Free Consultation

If you are interested in our products and would like to know more details, please leave a message here and we will get back to you as soon as possible.

Mon-Thu 08:00 AM - 06:00 PM
Friday 08:00 AM - 06:00 PM
Sat-Sun 08:00 AM - 01:00 PM

Contact us For Your Support

◆ We value your feedback and strive to provide excellent customer service.

◆ Our team of experts is ready to assist you with any inquiries or technical issues you may have.

◆ All our Mini PC products come with a comprehensive three-year warranty, providing you with peace of mind.

◆ Contact our team for personalized assistance and support.

◆ We will get in touch with you within 24 hours.

F.A.Q.

Need-to-Know Information

Standard Configuration: 3-5 business days
Customized Configuration: 7-15 business days
Bulk Orders (>500 pieces): 20-30 business days onwards

  • Payment methods: T/T, Letter of Credit, Alipay, PayPal
  • Trade terms: EXW, FOB, CIF (global shipping supported)
  • Sample fees: Can be deducted from bulk orders

Repair Process:

Login to "After-sales Center" on our official website to submit a fault report or e-commerce after-sales platform
Provide the product serial number (on the device label) and fault description
The technical team will respond within 1 hour and provide a solution within 48 hours

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business day.

Important Notice on Fraud Prevention

Recently, scammers have been impersonating our company staff to commit payment fraud. To protect your interests, please pay attention to the following matters:

Verify Sender: Check if the email domain is @hystou.com. Immediately delete any emails from non-Hystou domains.

Double-Check: For any account modification requests, cross-verify via the customer service hotline listed on our official website hystou.com or through existing partnership channels.

Refuse Private Transactions: Do not trust claims like “urgent notifications,” “confidentiality requirements,” or “tax policy updates.” All business changes must follow official procedures.