Shipping ＆ Delivery
Timely Delivery, Safe Arrival
Order Processing Time:
For in-stock items, the order processing time is generally 1–2 business days. In case of stock shortage, the waiting period will be extended to 4–6 business days, and we will notify you of the progress via email promptly.
Shipping Time:
After the order is dispatched from the warehouse, the standard shipping time is 3–8 business days (the specific duration varies by destination and shipping method).
Shipping Method:
Standard Shipping Methods: DHL, UPS, FedEx
Order Tracking:
Track your package’s real-time shipping status on the courier’s official platform using your tracking number.
Can I modify or cancel my order?
- Modifications or cancellations to your order must be completed before the product is dispatched from the warehouse.
- A handling fee of 5% of the order amount will be charged for order cancellations, which will be deducted directly from the refund.
Can I change the shipping address after the package has been sent?
Unfortunately, we cannot make any changes to the shipping details once the product has been sent out.
What is the fee for shipping?
Free shipping on all orders.
For any other inquiries, please contact customer service: operations@hystou.com