Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 7 days of your receiving the goods.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking code.
2. Mail your returned item to:
Hystou Technology Co Limited
Contact: Mr. Chen
Tel: +86-755 8920 8532, Mobile: 189 2676 6785
Room 702, Bantian Center Building
Bantian Street, Shenzhen
Guangdong, China. 518000
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items can not be returned if they are opened. These include music, software, and video games.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to zero restocking fee. We do not refund the original shipping and handling that you paid on the order.